A Busy Winter At The Ski Resorts

About a year ago, I was sitting in front of my desk at the Zone4 office and Canmore when my phone rang, I could see it was a call coming from the province of British Columbia. I answered the phone and started a wonderful conversation with someone who had a dream to help her sport to become more accessible to everyone and to do so, she needed a timing solution that would allow her easy and the most accurate timing possible. The person on the phone was legend and Olympic Gold medalist Nancy Greene!

This was the beginning on the most wonderful project I have been part of to date with Zone4. Together with Nancy, against some of the older Alpine skiing thoughts that Alpine skiing can only be timed with photocells, we started making a plan to improve our timing software to make it excellent for Alpine skiing.

On the image below you can see Olympian legends Nancy Greene Raine and Kathy Kreiner

After many discussions on the phone and development from our programmers, we had an Alpine Timing Software ready to use. With stars in her eyes, Nancy Greene’s really believe in our system and her vision that chip timing is the future for the sport. Sun Peaks Resort then went ahead and purchased our GoChip timing system. With local volunteers and resorts staff, the team at Sun Peaks took no time to become professional Zone4 Timers and got their Friday Race Series going!

Friday Race Series wrote on their Facebook: ” The new “chip-based” timing system by Zone 4 (Zone4.ca) out of Canmore has proven to be a winner. To date, a timing system for cross country skiing, road races, bike races and other similar sports, the Sun Peaks initiative has proven the potential for Recreational Alpine Ski Racing…As the first application for this system in Alpine in Canada, we can certainly say that we are impressed. Thanks to Nancy Greene-Raine for initiating this innovation at Sun Peaks and just as importantly, congratulations to the FRS Team for making it work (Jim Alix in particular). Other recreational racing programs…take note… this system rocks!”

Full post here

They also used the system for other events such as cross country skiing and their Snowboard Banked Slalom:

They are also planning on using the system in the summer for biking events, enduros, running and more.

Thank you sun Peaks for having seen an opportunity with us and to have believed in our product!

The Sun Peaks Wave

Many people went to Sun Peaks this winter and were able to see our timing system in action. It is the case for Big White Ski Resort, they also just did purchase of our system after trying it out this winter at their Telus Kelowna Cup event. They have just successfully timed their Ken Mitchel Memorial Cup event this weekend and we are looking for many more events to come in both winter and summer! Thank you Big White !

The photos below are from the Ken Mitchel Memorial Cup on the Big White Ski Resort Facebook here.

4th Annual Baked Salmon

The 4th Annual Baked Salmon also used our timing system for their event. First, they used our registration platform and they sold out 200 spots in less than 9 minutes! That is an event that is unbelievably popular!

Then, they accepted up to 300 participants and with our GoChip system, they were able to give everyone 1 run and half the racers a 2nd run (If you were taking a second run, your first run was automatically not counting for awards).

Thank you Mt. Seymour and Baked Salmon for the great event!

Watch the Mt. Seymour Baked Salmon video below:

 Marc-Andrew Memorial Banked Slalom: Presented by Kicking Horse Mountain Resort and Darkside

This year was the second annual Banked Slalom at Kicking Horse Mountain Resort and we were really excited to part of the event and we are looking forward to many more !

Last year was our first time ever timing a Banked Slalom with them and now it is becoming one of our main sport! Thank you to Kicking Horse Mountain Resort for our partnership!

Here is the video from this years edition!

It has been a great winter at the Ski Resorts and we are looking forward to many more to come! Thank you for the great winter and we are ready to kick off the summer season soon!

Enjoy your events!

Zone4 Team.

Zone4 is Hiring!

Leader/Pioneer/Shark

Location: Eastern Canada

Zone4 is looking for one outstanding candidate to spearhead expansion in the flourishing event timing services market in eastern North America. The successful candidate will be employee #1 of the Zone4 East office!

Our advice to you: don’t ignore this opportunity, it is awesome, and so are we.

Your roles and responsibilities would include:

  • Managing the eastern shipping hub for timing equipment rental to Ontario, Quebec, and Atlantic provinces.
  • Planning, coordinating and executing sales and marketing efforts in eastern Canada (Quebec and Ontario) and the eastern US.
  • Providing emergency, remote, and on-site race support to races in eastern Canada and the US.

We are looking for a long term commitment. As the captain of the Zone4 East ship, we need you to be in it for the long haul.

Who you are

You are a rockstar. You love to work hard and you love to play hard. You aren’t dogmatic, you’re pragmatic. You want to make the world a better place and you want to do it through exceptional customer service. Great service is not just your not your mandate, it’s your operating platform. You embrace the hard problems like sales, marketing, logistics, automation and warehousing. Sport, people, technology, these are a few of your favourite things. You know that life is awesome and full of amazing people, and more than anything, you want a job that lets you live that every day.

We’re looking for the following qualities:

  • Detail and process oriented – you’re running a shipping & receiving hub, the gear needs to get there on time, and work, 100% of the time
  • Ability to work remotely with the rest of the team in Canmore. You’ll be in daily communication with the Canmore office and using common tools for support, sales, and communication – we’ve got your back!
  • Self-motivated and independent worker – you’re on your own out there, at least for a little while, and you must excel at working independently
  • Love to problem solve – we need you to be smart, with the ability to learn quickly and solve technical problems
  • Strong leadership and management skills – we will eventually start building a team around you, you must be a natural leader
  • Excellent communicator and teacher – you will have to listen to people, sometimes frustrating and/or challenging people (but mostly awesome people), and you will have to teach these people to use the zone4 force
  • Strong writing skills – you don’t have to be a mind-bending word ninja, but proficient reading and writing in English is essential
  • Bilingual – English and French
  • Willing to travel
  • Willing to work weekends – this is when the real zone4 timing magic happens
  • Have space for rental timing equipment – approx 100 sq/ft or a spare bedroom should suffice, the space must be heated
  • Creative, resourceful, and adaptable – you will have to adapt to and creatively solve the daily operating challenges of running a small shipping hub and a satellite office
  • Knowledge of sports and race timing is an asset – because it’s what we do and what we love

Location

  • Quebec, Montreal, Gatineau or similar – you will be operating a rental hub, shipping must be easy and cheap (no remote access log cabins)
  • Initially, your office and the rental equipment storage will be in your home

Our short term milestones for you:

  • 1 month of training in the Canmore office
  • Facilitate and present a training course with Cycling Ontario clubs
  • Race support at Sea Otter Canada and Nationals XC MTB
  • Present demos to key clubs in the region
  • Travel to GNCC to support Sport-Tag in product development
  • Work towards hiring your first staff and expanding to office space outside of the home (once you’ve grown your sales base big enough)

Who we are

We’re not all rockstars, word ninjas, and sharks, but some of us are some of those things, and most of us can stay up late and still wake up and take care of business in the morning. We are skiers, mountain bikers, runners, photographers, knitters, and book lovers. We are well-rounded and well-grounded. In our heart of hearts, we are nerds. We love to learn. Technology is our jam. We are single people, family people, happy people. We are people who chase powder and hero dirt, and we really don’t understand suits? We work flexible hours and follow a strict powder policy. We know that powder and tacky dirt is the universe declaring a holiday.

Interested?

If you’ve read this far, and you’re thinking “I have to talk to these guys”, then we agree! Don’t bother pressing your pants, we get it, working from home means pants are optional, and so does a video interview.

Please send us your résumé to support@zone4.ca

Zone4 embauche!

Leader/Innovateur/Débrouillard

Lieu: Est du Canada

Prenez note: Le genre masculin a été utilisé dans cette offre d’emploi pour simplifier l’orthographe. Sachez qu’une candidate ou un candidat est recherché.

Zone4 est à la recherche de l’exceptionnel candidat qui sera à la tête de l’expansion de Zone4 dans l’Est de l’Amérique du Nord. La personne choisie sera à la tête de notre premier bureau dans l’Est Canadien.

Notre conseil: N’ignorez pas cette opportunité, elle est légendaire, tout comme vous!

Vos responsabilités seront:

  • La gestion du centre de location d’équipements de chronométrage pour l’Ontario, le Québec et les provinces Atlantiques.
  • Planifier, coordonner et gérer les ventes et le marketing dans l’Est Canadien et l’Est des États-Unis.
  • Fournir les trois différents services de supports (support d’urgence, support au téléphone et support sur le site) aux différents événements dans l’Est Canadien et l’Est des États-Unis.

Puisque vous serez le capitaine du navire Zone4 dans l’Est, nous sommes à la recherche d’un engagement à long terme.

Qui êtes-vous?

Vous êtes une RockStar! Vous aimez travailler fort mais aussi adorez vos loisirs! Vous n’êtes pas dogmatique, vous êtes pragmatique. Vous voulez que la Terre soit un meilleur endroit pour vivre et vous voulez le faire en offrant un service exceptionnel à la clientèle. Un excellent service n’est pas votre seul mandat, c’est votre plateforme d’opération. Vous adorez les grands défis comme les ventes, marketing, logistiques, gestion d’entrepôts… Le sport, les gens, la technologie, sont seulement quelques uns de vos intérêts favoris. Vous savez que la vie est superbe et remplie de gens magnifiques, et plus que tout, vous voulez un emploi qui vous permet de vivre ceci chaque jour!

Nous recherchons les qualités suivantes:

  • Structuré et organisé: vous gérez un centre de location d’équipements de chronométrage- l’équipement doit arriver à temps à l’événement et doit fonctionner parfaitement, à 100% et sans exception!
  • Aptitude de travailler à distance, épaulé par l’équipe à Canmore. Vous serez en communication journalière avec le bureau de Canmore en utilisant des outils de travail pour faciliter la communication, le service à la clientèle, et les ventes.
  • Auto-motivé et indépendant- vous serez seul dans l’Est pour commencer jusqu’à ce que vous vous formiez une équipe.
  • Vous aimez régler des problèmes- vous devez être débrouillard, apprendre rapidement et régler des défis techniques rapidement.
  • Vous êtes un grand leader et grand gestionnaire de talents- éventuellement vous allez diriger une équipe, vous devez avoir du leadership!
  • Excellent pédagogue- vous allez devoir enseigner aux clients comment utiliser le système de chronométrage Zone4.
  • Une bonne connaissance du français et anglais- on ne vous demande pas d’avoir remporté des prix d’écriture mais vous devez être excellent pour écrire et lire en anglais et français.
  • Bilingue- anglais et français.
  • Disposé à voyager.
  • Disposé à travailler les week-ends! La magie de Zone4 se déroule en week-end.
  • Avoir un espace de rangement d’environ 100 pieds carrés ou bien une chambre de libre pour entreposer l’équipement. L’endroit doit être chauffé.
  • Créatif, ingénieux, débrouillard- vous allez devoir vous adapter et être créatif pour résoudre les défis journaliers, gérer un petit entrepôt d’équipement et bureau satellite.
  • Connaissance en sports et chronométrage de compétitions est un atout- parce que c’est ce que nous faisons et c’est ce que nous adorons faire!

Emplacement

  • Gatineau (de préférence), Montréal ou bien Québec (à déterminer)- vous allez gérer un centre de location d’équipement de chronométrage, l’envoi d’équipement doit être facile et peu coûteux.
  • Au début, votre bureau et le centre de location d’équipement sera chez vous.

Étapes à court terme

  • 1 mois de formation au bureau de Zone4 à Canmore.
  • Organiser et donner un cours sur le système de chronométrage à certains clubs de cyclisme d’Ontario.
  • Donner du support de course à l’événement Sea Otter Canada ainsi que les championnats Canadiens de vélo de montagne.
  • Donner des présentations aux organisations sportives dans la région.
  • Aller à un des événements de GNCC pour donner du support à Sport-Tag.
  • Avoir comme objectif d’engager votre premier employé et ensuite trouver un endroit autre que votre maison pour ouvrir un bureau (une fois que vous avez assez d’événements pour le faire).

Qui sommes-nous?

Nous ne sommes pas tous des Rockstars, des légendes du service à la clientèle ou des spécialistes en vente, mais certains d’entres nous ont plusieurs de ces qualités. Il est nécessaire à l’occasion de travailler en soirée et nous sommes en forme tôt le lendemain matin pour le retour au boulot. Nous sommes des skieurs, des cyclistes, des coureurs, des photographes, des tricoteurs, et des gens qui aiment bien lire. Nous sommes terre à terre. Nous sommes curieux et aimons apprendre. La technologie est notre musique. Nous sommes des gens de famille, des gens simples avec le sourire radieux. Nous chassons constamment la poudreuse dans les montagnes et la boue sur nos vélos. Nous ne comprenons vraiment pas les costumes cravates. Nous travaillons avec un horaire flexible et suivons une règle stricte sur les jours de poudreuse. Nous savons qu’une grosse bordée de neige et que les sentiers de vélo en parfaite état sont des signes de l’univers pour prendre un jour de congé.

Vous êtes intéressé?

Si vous avez lu jusqu’ici, et que vous vous dites “je dois contacter ces gens là!“ alors nous sommes heureux! Ne prenez pas le temps de repasser vos pantalons, nous comprenons, travailler de la maison veut dire les pantalons sont optionnels, comme ils le sont pour une entrevue vidéo.

S’il-vous-plaît, envoyez votre curriculum vitae à l’adresse suivante:support@zone4.ca

Striving Towards Excellence

Zone4 was founded in 2001 by Canadian Olympic cross country skier Dan Roycroft while he was still an athlete. At the time, Dan could see that there was an opportunity to improve timing and online registration in order to allow clubs and organizations to better manage their memberships and events. His mission in 2001 was to offer an inexpensive registration and timing solution that would make life easier for club administrators and event organizers.

18 years later, the Zone4 mission hasn’t changed, and in fact, neither have our fees! For close to two decades Zone4 has been creating world class technology and providing best in class customer support for the same low price. Given the demands for higher levels of customer service, increasing exchange rate costs and the desire to continue to be innovators and leaders in the timing and registration space, we can no longer sustain 2001 pricing in 2019.  Moving forward the per-person portion of our processing fee will be increasing by $0.50. Although not a big change, we feel it is enough to allow us to invest in the people and technologies that we need in order to keep offering the best service possible.

Details about our price changes:

  • The per person cost on a race registration will go from $1.50 to $2.00.  This includes the per person cost to use the Zone4 timing software.
  • The per person cost on any other registration will go from $1 to $1.50. This cost applies to any registration that will not go on to use the Zone4 timing software.

Find our full pricing list from our Website here.

Note that the credit card percentage fee and the per transaction cost will remain unchanged. For example, on a $200 membership registration for 2 people collecting credit card payments using the Zone4 merchant account, processing fees would be calculated as:

$200 x 3% = $6 (Credit Card Merchant Fee)

Per transaction fee = $1 (Credit Card Merchant Fee)

$1.50 Per person fee x 2 = $3 (Zone4 Fee)

Total Processing fee $10 (vs $9 previously)

As always the credit card companies take the vast majority of fees, so the effect of our increase on your registrants is minimal as a percentage of fees.

The new prices will take effect on all new registration forms going live after February 1, 2019. To maintain budget considerations, registration forms that are already live before this date will remain on their existing rate.

Thank you so much for the many years of support. We can’t do it without you, and we look forward to working with you for many years to come.

Stay in touch with us. Register for the Zone4 newsletter to receive updates on the latest feature releases, customer service offerings, educational material, and general news on what we’re up to.

Wishing you all a wonderful rest of the winter ! 

Zone4 Team

Ready! Set! Obstacles!!!!

X Warrior Challenge Calgary- A first ever for Zone4!

At Zone4, we love challenges and we are always looking for the next level we can achieve in the timing World! A few months ago, we received a phone call from the organiser of what is called the X Warrior Challenge events. Right away, I could get the picture in my mind that we were talking about an obstacle course event!

Sprint Stadium event in Calgary Photo Cred: X Warrior Challenge

I was so excited! I had participated in similar events in the past and I knew how exciting and fun they are! Right away, I wanted to make it happened for them and offer them the World leading timing that we offer with our active chip timing, GoChip. I knew our system would work perfectly for them but I also knew of the challenges we would face. The two biggest challenges were handing out the chips and collecting them at the end of the race. We were expecting 1600 racers!  We had to handout all the chips in only a few hours and limited volunteers and collect all of them at the finish line!

I have to say, it was not the most relaxing day! With only 3 computers and volunteers, we were able to deliver more than 1500 chips to all the competitors in only a few hours with dynamic handout! I was so impressed we pulled it off! And at the end of the day, only 2 chips went missing and we were able to find them later in the week!

One of many waves start during the Stadium Sprint event in Calgary last May

Overall it was an amazing event with amazing people! At the end of the day, that is what it comes down to! Having fun and delivering industry-best service and quality timing! We will be doing more of this type of obstacle course in the future! Thank you to X Warrior Challenge for giving us the opportunity to give out a great show out there!

To all the X Warriors out there, have a great summer and get ready for the next event coming up in June!

All the best from the Zone4 team!

Recap on the winter events!

Wow! What a winter we just had!  We certainly kept ourselves busy, and every single event was memorable. As we get started on the summer season here are some of the stories that made the winter special!

 

XC Skiing events

During one of the final heats of the Frozen Thunder 2017

For 17 years, Zone4 has been the primary online registration and timing provider for most cross country skiing events in Canada. Once again, it was an amazing winter filled with fantastic races and some great success! We were happy to be on site for most of the Norams in the country but we’re especially excited about the National championships in Thunder Bay who were able to time the entire event themselves with remote support. This made us very proud! Cross-Country skiing events are complicated and It proved that we are on the right track with making our products simple to use and eliminate the need for third party timing. We are thankful to be trusted in the country and can’t wait for next season!

Here is a great video we made from our very first event of the season on November 1st 2017 in Canmore.

 

Frozen Thunder Video

 

Banked Slalom in Revy and Kicking Horse

 

A rider at the start gate of the 2018 Revelstoke Banked Slalom

That was a first for us this winter. Both Revelstoke Mountain Resort and Kicking Horse Mountain Resort reached out to us for timing for their Banked Slalom events. They were both great partnerships and we are excited to do more of these events in the future! Revelstoke was amazing and did all the timing themselves. We were able to send them the gear and give them support over the phone and they had a hugely successful weekend!

 

Kicking Horse had a very unique course in a bowl at the top of the mountain where there was no cellular service. It was the perfect time for us to get up there and showcase our offline chip timing system while getting to know this sport. We had an amazing time and enjoyed the great atmosphere of the event! On the timing side, it was another hugely successful weekend for us! All the riders were really excited to be able to cross the line and have their times displayed immediately. This made it for a great competition and a lot of fun!  

 

Watch the Kicking Horse Banked Slalom Video !

 

CSC Gopher Attack- Boston Marathon Qualifier, timed the race themselve!

 

This event was a perfect example of our goal at Zone4. The organizer from the CSC Gopher Attack did an amazing work and they made a beautiful story! Being not satisfied of their previous timing company, the CSC Gopher Attack organizers reachout to us and they were intere sted in saving money and timing the event themselves with the Zone4 Timing System and Zone4 remote support. First we sent them a free test kit for them to get used to the equipment prior to the event.

Runners at the 2018 Gopher Attack in Regina

With practice, they were ready and did it all themselves. They were prepared and needed almost no support from us during the race and had an amazing event! It was artic cold temperature in Regina that day with -20 and a strong wind. Congrats to everyone who braved the cold and the runners who were selected for the 2018 Boston Marathon ! Thank you again CSC Gopher Attack!

 

First ever snowmobile event

 

 

All the riders hanging out together after the first ever Riley Suhan Invitational near Golden, BC

One of the most rad events we have been a part of. The first ever backcountry snowmobile race ever! We were so proud to be part of it! It was organized by local legend Riley Suhan in the middle of the backcountry outside of Golden BC. The format was a team event with teams of 4. We were calculating each teammates lap and also an uphill section. There were awards for the fastest hill climb, fastest lap, and fastest team overall time! Once again, we were completely out of service in the middle of the backcountry. Our GoChip system with the offline server worked perfectly! We were able to rapidly set up the timing points and the chips did the rest of the work! We were able to enjoy the  BBQ and joke with the announcer known as mister poz while timing the race! Can’t wait for next season event! 

 

Watch the Riley Suhan Invitational Video !